FAQs
Question: What is your area of expertise?
Answer: Since 1996 ARS has focused on office machines and commercial equipment.
Question: What is your recovery rate of assigned equipment?
Answer: We have a success rate of 90% in the first 30 days and 98% within 60 days.
Question: What types of equipment are you best in administrating?
Answer: Office equipment and electronics, construction equipment, tractor-trailer, printing presses, as well as automotive, mining and commercial woodworking equipment.
Question: What is the average time needed to recover assets (from request date to recovery)?
Answer: We are able to recover most equipment in less than a week.
Question: What is the scope of your operation?
Answer: We are national in coverage within our equipment specialty areas.
Question: What are your fees and how are they handled?
Answer: Our collections and re-marketing fees depend upon the locations of equipment, their quantity, size and type of account. We keep our costs down by using several specialized methods. We'll be happy to respond to a specific situation you face with exact numbers.
Question: What method do you use to collect your fees?
Answer: We can handle this several ways, based upon what is most convenient for you.
Question: What sort of agreements do you use?
Answer: We can support your needs with an annual agreement or we can help you on a project by project basis. We would be pleased to send you a copy of our clear and simple agreement.
Question: What methods do you use to communicate with your customers?
Answer: Communication with clients is vital: We fax our clients both weekly and monthly status reports with the latest details. In addition, we will call or e-mail clients with up-to-the-hour status bulletins if you desire. If you would like to see copies of some of these forms (with client and company names removed, of course) just let us know.
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